Well this is the insurance the company uses so they don't have to go out their way to help the individual as we cannot go any place else. However this is typical service we get in SA these days unfortunately. Now I bet on Wednesday they will tell me it's 24 working hours as tomorrow is a holiday that will not count at all. There is no point even trying to take it up with management as they will have the same attitude and I will get all stressed out for nothing 
