Doing Your Own Maintenance
- Thread starter John Bakker
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RockyDS
Well-Known Member
I've been reading some other forum info and it seems Triumph has removed the option on newer bikes and if there's a firmware update.
https://www.other forum/threads/resetting-maintenance-light.937318/
One post mentions there's an update to DealerTool that's available.
https://www.other forum/threads/resetting-maintenance-light.937318/#post-2003798210
The DealerTool site has a note saying the reset option isn't available for new Speed Triples RS/RR and Tridents but I didn't see anything about the 1200 XC/XE.
It does say this though;
https://www.other forum/threads/resetting-maintenance-light.937318/
One post mentions there's an update to DealerTool that's available.
https://www.other forum/threads/resetting-maintenance-light.937318/#post-2003798210
The DealerTool site has a note saying the reset option isn't available for new Speed Triples RS/RR and Tridents but I didn't see anything about the 1200 XC/XE.
It does say this though;
What’s the purpose of not allowing an owner to reset on their own?
RockyDS
Well-Known Member
They want everyone to go to the dealer but I've also heard of unscrupulous sellers resetting the interval without doing the service. But you can lie about anything you sell so I don't think that achieves much.
What happens if you go one step further...select/highlight the mileage or the date, press select/enter?
Nothing. Click it nothing, hold button, nothing...
I spoke with dealertool and apparently my 2020 has a weird 6 month 2019-2020 window firmware where there's nothing I can do about it. Either take it to the dealer to have the firmware updated or leave the bikes date set on 2020. I may eventually take it in for an update as I have the seemingly common first cold crank no start to see if it takes care of that too. He said there's be 7 customers with the same issue with that firmware of not being able to shut the wrench light off.
RockyDS
Well-Known Member
Very interesting. So, if you get a firmware update you'll get the ability to reset the service date on the menu's?
Not sure. It sounded more like the dealertool software would just be able to reset the date. Which it cannot now.
I'd prefer if my Street Twin did not have ABS, traction control, fly-by-wire throttle and all the other modern crap. I'll keep fuel injection but I wish Triumph and other manufacturers would make a base model without all the modern crap.
The same would be great with autos, why not make a base F150 without all the computer screen, electronic crap? Car prices are so extreme because of the electronic packages. Same with aircraft, the avionics cost as must as the airframe.
The same would be great with autos, why not make a base F150 without all the computer screen, electronic crap? Car prices are so extreme because of the electronic packages. Same with aircraft, the avionics cost as must as the airframe.
RockyDS
Well-Known Member
I totally agree. I had some work done on my F150 this year and it could really do with a new tailgate. The tailgate would have been about $1k and painting, etc. the same, so I passed on that. But I was chatting to the body shop owner about it and he told me the new tailgates with steps, cameras and whatever else are closer to $10k to replace. And don't get me started on the cost of a new truck!
RockyDS
Well-Known Member
I emailed DealerTool myself yesterday to see if I can update my s/w. They are at version 6.55 and mine is version 6.30a. My concern now is having done all my own servicing to date I've been planning on taking my bike to the dealership for it's next service, so they can check for recalls, updates, etc. If they update the bikes firmware I don't want to end up in the situation you've found yourself in. Anyway, we'll see what they have to say about it.
Either way, I'm glad you brought this up - we've all learned from it.
In all likelihood if they made a cheaper model with real gauges and a throttle cable it would be more expensive for you . My experience would tell me that all these new changes occur because they cost less . Compare the size and complexity of a throttle cable ,especially on a triple, to the tiny wire coming out of throttle of your new bike . Check out how light the tft screen is then hold a pair of clocks in one hand . They are not changing all this stuff because they love us so much , they just know we hate to spend more money .
I certainly like the older technology on a motorcycle. It’s the reason I specifically went for a 2005 model Thruxton. I was looking for one that still a carburetor model, 2004-2008. I wanted simplicity. Might be an interesting project to covert one like yours back.
RockyDS
Well-Known Member
I received the following info from DealerTool.
_______________________________________________________________________________________________
Hi Trevor
Here's the link for the 6.55b software below:
DealerTool
Now, this software will reset the service on your scrambler as long as it isn't the new 2022 design.. Triumph have locked the service reset down on their new model Scramblers, Speed Triples and the Trident.. As of now, we haven't been able to "Crack" the reset but we are still working on it and hoping to do so..
Now, if this is your older Scrambler that you currently have registered with us, then you should be able to reset the service but you have to do it in a slightly different way with the 6.55b sw.. Because Triumph keep on altering their firmware on the bikes, we have to keep on altering our software too.
So once the 6.55b sw is installed, please open the dealertool programme up and just check the 6.55b now shows in the top left corner of the homepage.
Then next, check that the date on both bike and pc are matching and in UK format of day/month/year.
Then check the time on both bike and pc are matching to the minute as being just 1 min out will stop the reset from working..
Next select the correct mileage values in the dealertool programme, ie mph if your bike is in miles etc and then reset..
Now the reset should clear once all the above are matched
_______________________________________________________________________________________________
I wonder if Triumph realize (or even care) that this nonsense will probably lose them some sales - particularly in the rural areas of Canada and the US?
It seems to me it achieves very little as there will eventually be a lot of owners riding around with the service light permanently on.
If there were a Triumph dealer near me I'd be happy for them to service my bike but the nearest one in either direction is 3 hours away. I have KTM, Kawasaki, Honda, Suzuki and Yamaha dealers in the nearby town 15 mins from my house and if I were looking for a new bike today that's where I'd more than likely be going.
_______________________________________________________________________________________________
Hi Trevor
Here's the link for the 6.55b software below:
DealerTool
Now, this software will reset the service on your scrambler as long as it isn't the new 2022 design.. Triumph have locked the service reset down on their new model Scramblers, Speed Triples and the Trident.. As of now, we haven't been able to "Crack" the reset but we are still working on it and hoping to do so..
Now, if this is your older Scrambler that you currently have registered with us, then you should be able to reset the service but you have to do it in a slightly different way with the 6.55b sw.. Because Triumph keep on altering their firmware on the bikes, we have to keep on altering our software too.
So once the 6.55b sw is installed, please open the dealertool programme up and just check the 6.55b now shows in the top left corner of the homepage.
Then next, check that the date on both bike and pc are matching and in UK format of day/month/year.
Then check the time on both bike and pc are matching to the minute as being just 1 min out will stop the reset from working..
Next select the correct mileage values in the dealertool programme, ie mph if your bike is in miles etc and then reset..
Now the reset should clear once all the above are matched
_______________________________________________________________________________________________
I wonder if Triumph realize (or even care) that this nonsense will probably lose them some sales - particularly in the rural areas of Canada and the US?
It seems to me it achieves very little as there will eventually be a lot of owners riding around with the service light permanently on.
If there were a Triumph dealer near me I'd be happy for them to service my bike but the nearest one in either direction is 3 hours away. I have KTM, Kawasaki, Honda, Suzuki and Yamaha dealers in the nearby town 15 mins from my house and if I were looking for a new bike today that's where I'd more than likely be going.
Last edited:
RockyDS
Well-Known Member
FYI, I also asked the following ...
________________________________________________________________________________________________________________________
I have the bike that's registered with you, so obviously I can continue using my current version of DealerTool for now. Can you confirm that if the dealership updates my firmware I'll need to update the DealerTool s/w and use the new method you described?
________________________________________________________________________________________________________________________
The reply was ...
________________________________________________________________________________________________________________________
Yes, that's correct..
You can carry on using the 6.30 software for now if you'd prefer not to update it yet.. If your firmware is updated at the dealer, you should still be able to use your current software too so its just personal preference on which version you want to use...
If for any reason you can't connect to your bike when the new firmware is installed, just download the 6.55b and you will be able to connect with that.
________________________________________________________________________________________________________________________
________________________________________________________________________________________________________________________
I have the bike that's registered with you, so obviously I can continue using my current version of DealerTool for now. Can you confirm that if the dealership updates my firmware I'll need to update the DealerTool s/w and use the new method you described?
________________________________________________________________________________________________________________________
The reply was ...
________________________________________________________________________________________________________________________
Yes, that's correct..
You can carry on using the 6.30 software for now if you'd prefer not to update it yet.. If your firmware is updated at the dealer, you should still be able to use your current software too so its just personal preference on which version you want to use...
If for any reason you can't connect to your bike when the new firmware is installed, just download the 6.55b and you will be able to connect with that.
________________________________________________________________________________________________________________________
I paid $800 extra to get abs on my Tiger , I think I need it even though a few years of motocross will turn anyone into an expert brake master , if there is such a term . Just have to tuck the front tire under once and it’s paid for , hopefully not many many times over , makes me shiver just to think about . I know I’ve been hot going into a downhill deceasing radius turn many times but came out rubber down . ABS must get the credit at least half the time . Oh , and I love the fuel injection , so many advantages .
But having said that if some one will sell me a new Tiger it will be the 850 . I wouldn’t use that connectivity stuff and sensors at the tips of the foot pegs for the lean angle traction control stuff on a 90 hp motorcycle . Don’t think so . We all have our limits and safety zones , Enjoy .
ABS I wouldn’t mind having. I’m still on “training wheels” and haven’t done that steep or fast curves. I don’t have a need to go faster. I try to stay within my limits.
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