what do you all make of this?

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dazco

dazco

Well-Known Member
Supporting Member
I saw this posted at the bonnevilleamerica forum. A triumph announcment...

Thunderbirds are expected to arrive in North America this June and Triumph has announced that the Priority Reservation Program will end July 1, 2009. The early demand for this bike is unprecedented. So, hurry and lock in your reservation today so you can ride your new Thunderbird all summer long!"
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Do you think they mean that the only bikes that arrive in june are going to be pre-orders and that no bikes for general sale will be shipped at the same time? because if so i am ****ing pi$$ed ! i would be tempted to buy a dramn yamaha or something just to spite triumph. they never said anything but that they'd arrive in june, now they sound like they are only allowing pre-order bikes to arrive then, which to me says they are trying to force us to pre-order. I wanted it for the summer and now it's looking like that won't happen if this means what i think it does. If i had any competitive interest in another bike right now, i'd probably just give triumph the pass for this and go for the other brand. Anyone have any idea if my suspicions are right?
 
Well, I don't know. If I saw one on the showroom open for sale and I hadn't gotten my pre-order I'd be ****ing pi$$ed !

Folks that pre-ordered gave Triumph an honest barometer of what the public reaction was to the bike. It sounds like the pre-orders were in high enough volume that they've sold out of the first runs of the bike. I'm not sure why you would be pissed about this. If you want it for the summer, plunk down $500 and get one. It's a pretty straight forward deal.

J
 
Sorry Dale, I think your being a bit hard on Triumph.
If they weren't a successful business, you wouldn't be riding there bike.
By accepting pre orders, they were giving buyers the right to reserve the first bikes available.
If you weren't prepared to take a punt and reserve one.(and I can fully understand that) then you cant begrudge the people that did, first dibs on the bikes when they arrive.
You will just have to wait while there orders are filled, then you can have yours.
:y18:
 
I read this on MCN and the way I understood it they will arrive and be up for sale in June. I meant to post it but I got side tracked :silent: Now I cannot seem to find it again :oh:

I actually thought that nobody here would really be that interested in it anyway :y24: :y34: :y52:
 
i don't think i'm being hard on triumph at all if indeed what i think is going on is correct. And that would be that they announced the bike would be available in june. They NEVER said a word about those june bikes being pre-order only. they just said things like "and now the thunderbird will be arriving early in june so you can have the bike for the summer" or something along those lines. till now never once did they suggest those first bikes were pre-order only. And now at the last minute it *APPEARS* that the are only now telling us that in order to make use pre-order or just decided to do it that way. Either way it's deceiving and it's a marketing move with no concern for those like me who were lied to by omission and have planned thier purchase now for months with the idea that they'd have it for the summer.

now if the bikes that arrive are all pre-orders because all the bikes they had were accounted for and thats why i cannot have one, i'm fine with that. But if they are intentionally shipping only what is pre-ordered in order to force those who want it for the sumer AFTER lying about it by omission, then yes, i AM pi$$ed and i believe i have good reason to be. i've been planning for this bike and a big part of the equasion was the idea that it would be available for the summer. If they said this from the strat, i wouldn't even have blinked. I'd be bummed, but i'd have no issue.

As to putting my money down now....i can't. I need to know exactly where i stand finacially at the time it arrives, i want to see it in blue, and i want to see what it's going to cost me. Even tho the price was announced, this bike is going to be right on the edge of my ability to afford it, and i need to see what the OTD price will be. And i was told by the dealer there will be no refunds if i decide not to buy after having plunked down my deposit.
 
Dale, I,m not having a go here, I'm just seeing it from a neutral position. :happy:
I.m thinking you may have summed it up in your second paragraph.
It's more likely that the amount of pre orders exceeded there expectations and all of the bikes available will be used to fill these orders.
I cant imagine triumph not shipping in available bikes, just to piss off people who didn't pre order, after all, their business is selling bikes.
:y18:
 
Well, no, of course it wouldn't be to piss anyone off. If i am right, it would have been done in order to produce more pre-orders. The thinking being that they know summer is the season most people look forward to riding the most, especially in areas where it gets real wet and cold the rest of the year. And that if they work things so that anyone who doesn't pre-order will get thiers close to or at the end of summer, they figure it will cause a lot of people to panic at the thought of waiting another year or buying it in '09 and letting it sit 9 months and therefore plunk down thier money now. One thing i DO know about the way companies think as marketing goes is that they are rabid about now allowing customers to cool down. It's well known that when a person become excited about a product, if they don't buy it soon after they tend to gradually lose interest. They fear that happens and the customer will go elsewhere. I myself have done that many times. But like i said, the entire premise of this thread was that it appears to me that this is something that they either witheld till now or just came up with now to increase pre-orders. i may be wrong. And if pre-orders outnumbered the production numbers that will be available by the end of june, i understand that and i'm not protesting that. The question is, are my suspicions correct. If not then i have to ask why didn't they say this back when they first announced the arrival date?
 
If they wanted more pre-orders then announcing that the first bikes would be pre-order only would be the way to do that. They didn't take that tact. They just said pre-orders get theirs first. As explained by my dealer, I have priority over them.

It stands to reason that they planned on (had the capacity to) produce 'X' number of bikes. When those are (pre)sold out then there won't be any showroom models. They can't simply look at the number of pre-orders now and ramp up enough production to roll out a significantly greater number by June/July. I don't see any manipulative dealings going on here.
 
I think Thatch summed it up pretty well. If I were Triumph, I would fill my pr-orders first. Those are already sold. You have to take care of your customers who have put money down first. I think that Triumphs goal is to sell as many bikes as possible, period. The number of pr-orders may well have exceeded what Triumph had anticipated. I don't see anything devious here.
 
The number of pr-orders may well have exceeded what Triumph had anticipated
Click to expand...

True, and if so then thats fine. But even with as many pre-orders as i have seen at these forums, i wouldn't think thats likely. If it was this bike must be setting some new records for customer anticipation ! I know one dealer at least told me they have no pre-orders, so we shall see. If they still don't at the time the bikes start arriving, it will be interesting to see if they get any bikes or if they don't get any till after all pre-orders are filled. I just think that unless there was a unbelievable amount of pre-orders there would have to be some biks left over from the first run, and i'm just wandering if those will be delivered in june or held back till a later date.

Seeker....agreed, but believe it or not thats what the dealer told me !
 
[quote author=dazco link=topic=5689.msg31640#msg31640 date=1242880587]
i don't think i'm being hard on triumph at all if indeed what i think is going on is correct. And that would be that they announced the bike would be available in june. They NEVER said a word about those june bikes being pre-order only. they just said things like "and now the thunderbird will be arriving early in june so you can have the bike for the summer" or something along those lines. till now never once did they suggest those first bikes were pre-order only. And now at the last minute it *APPEARS* that the are only now telling us that in order to make use pre-order or just decided to do it that way. Either way it's deceiving and it's a marketing move with no concern for those like me who were lied to by omission and have planned thier purchase now for months with the idea that they'd have it for the summer. [/quote] I think you needed to talk to your dealer. Because the 4 dealers around here that I talked to in March said they were only taking pre orders and they "HOPED" to have a demo by August at the earliest which will probably be the same time they can have some general stock to pull from,which will have as much to do with the dealer purchasing them to sell in the first place. If a dealer doesn't order any I doubt Triumph is going to make them take a couple of TB's anyway. So I guess it comes down to (show me the money) or put up or shut up! Sorry But I don't see it as a conspiracy against "YOU" since I've gotten different info from the dealer,and the earliest I've seen Triumph mention the delivery of the TB was June or more specificly "LATE" June(summer starts on June 21st) so no deception there that I can see. look at it this way, I've read where Spain and Austrialia won't be taking delivery until Sept. or Oct. You do know it's a "2010 Model" So if its out 4 to 6 months before 2010 then whats the whining about?
[quote author=dazco link=topic=5689.msg31640#msg31640 date=1242880587]
now if the bikes that arrive are all pre-orders because all the bikes they had were accounted for and thats why i cannot have one, i'm fine with that. But if they are intentionally shipping only what is pre-ordered in order to force those who want it for the sumer AFTER lying about it by omission, then yes, i AM pi$$ed and i believe i have good reason to be. i've been planning for this bike and a big part of the equasion was the idea that it would be available for the summer. If they said this from the strat, i wouldn't even have blinked. I'd be bummed, but i'd have no issue. [/quote] There not forceing you to do anything nor are they lying to you .Sounds like a commucation problem between you and your dealer. I think you've had that before when you thought you were going to get a test ride instead of just a look and see?

[quote author=dazco link=topic=5689.msg31640#msg31640 date=1242880587] As to putting my money down now....i can't. I need to know exactly where i stand finacially at the time it arrives, i want to see it in blue, and i want to see what it's going to cost me. Even tho the price was announced, this bike is going to be right on the edge of my ability to afford it, and i need to see what the OTD price will be. And i was told by the dealer there will be no refunds if i decide not to buy after having plunked down my deposit.
[/quote] Now this is the part your going to get mad at me but "oh well" someone needs to point it out.. In this last part of your post you say you can't put any money down and your not sure you'll even have the ability to afford it when a TB is available to purchase. Evidently you Califorians's Haven't learned from your current fiscal mess (around 21 BILLION) that "YOU" can't afford a new TB at this time, much less worry about whether or not Triumph will have one available the minute you scrape up enough to buy one. If your having to count your pennies this close just to buy one means you can't afford it in the first place. Learn from your current( state ) situation and not make it worse, after all you sure don't "NEED" a new bike (nothing wrong with your current bike ,is there?) but I do understand "WANTING" a new bike. People in this world need to change the "gotta have it now" mentality ,Thats a big part of why the world is in the mess it's in. I mean look Dale, your trying to turn the delivery date or sales ploy ("special order with a deposit) into a deceptive conspiracy against "you or anyone else" that doesn't want to put a nonrefundable preorder deposit down. I told you that you wouldn't like what I had to say, so flame away. I've got the burn suit on. :y115:
 
My guess is that they will ship the pre-orders and the unsold units at the same time. Everything comes into Triumph NA and is distributed from there. I would think Atlanta will takes pains to make sure the pre-orders are filled; but will also ship the unsold units. Triumph can't make money on new units sitting in crates in the warehouse.
 
arkyrider, i'm not going to argue with you because from your post it's obvious to me you don't understand exactly what i'm saying. Either you are missing some important point or i didn't make them clear enough,. Either way, i'm done.
 
I cannot see why they would not ship out extra if they have them in stock. After all you do this by container loads rather a wast having a container half full just because you don't have the orders right up front. I wonder how many people will walk in and purchase one from just seeing it on the floor. I know I basically did that with my Speedy :y114: :y114:
 
I cannot see why they would not ship out extra if they have them in stock
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Thats what i'm wanting to know. If they say preorders only till say august or whatever, then they would have to do it just to be true to thier word. Imagine if they tell customers you must preorder to get it in june, then release un-spoken for bikes at the same time. Might pi$$ some people who preordered off if they only did so because they thought it was the only way to get one in june. The reverse scenario would pi$$ those like me off because they led us to believe we could get one in june. Thats the key point here, Do whatever the **** you want triumph, but don't lead me to believe one thing that causes me to make certain plans, then change it at the last minute so that i have to change my plans. I just sold a guitar i have for $1300 2 days ago because i figured i'd rather have the Tbird this summer than keep it. That decision was based on having this bike for the summer. Look thru all my posts in other threads if you thing i'm lying, as i previously mention that. Now i realize if i can't get it by summer i may want to wait till next year and i would have kept the guitar. Point is, i made plans according to what triumph told me. Now they seems to have changed that or omitted it till now.

Problem is, you can call triumph and get an answer thats completely wrong, just like the triumph employee who told the dealer i went to to test the Tbird that the demo would be ridable. Then i get there and find the dealer tells me the triumph rep they talked to was wrong. So you can't even trust the source. As far as i'm concerned, and this seems to go in one ear and out the other to some here, they can do anything they want....ANYTHING ! Thats no my issue. My issue is don't mislead me, and i think they may well be doing that for thier benefit. Sorry people, but when you defend a company that may be jerking customers around, you enable that sort of thing. I see this all the time where people will defend a company because they aren't affected by the issue at hand. When it happens to them, then they change thier tune. But they never seem to realize it was thier previous stance that enables companies to do those things.
 

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