Well, it's just my luck!
The unit synched up to my cellphone perfectly.
BUT, the remote control device that you put on your hand grip doesn't "connect" with the main unit. The remote is the only way to change sources and get into the settings.
I followed all the instructions to reboot the device which is what it says to do if the remote won't sync up - to no avail at all. I checked that the battery was inserted correctly 20 times. I even checked the battery with my voltmeter to make sure it wasn't a bad battery - it has the proper voltage output.
I've repeated all the steps a hundred times to try and reboot and reconnect the remote with the main unit and nothing works!