Kikdrum
Well-Known Member
For anyone in the states considering purchase of anything from Tamarit, take note.
I ordered a bellypan from Tamarit while back and it arrived with the screen held on by what looked like used bubble gum. It wasn't long after that it fell apart and I put it back together with a real adhesive. I let that go which was my first mistake.
My second mistake was ordering from them again. This time a very pricy seat. They knew what year my Thruxton was, but sent the wrong color anyway. Then told me they would have provided the right color (that they don't offer) upon request. On top of that, it didn't fit without bending metal. For the price they charge, that seat should be perfect. I bent the metal bracket (as advised by Tamarit) to make it fit and they offered to repaint the plastics. I tried to get a local shop to do it, but paint matching was going to be an issue.
Here's where it really gets aggravating. I choose to return the seat for a refund. Try sending anything to Spain and note the cost. It's outrageous. Anyway, I'm told by Tamarit that it's not a problem and I would get my refund.
The seat gets stuck in customs, roughly 3 hours from them for a few weeks. I did an investigation and was informed that customs was waiting on Tamarit for information before they would release it. I notified Tamarit immediately and their efforts were to send an email to customs. That's it.....the end of their effort. They can't use a phone? They then decide to ignore my emails and the seat (that I have no use for) is returning to me.
My hard earned money being pissed away in this manor is unacceptable. They don't care. I get it. They've made that very clear. THEY got paid, and that's all they care about.
I gave them every opportunity to make it right. No integrity.
I hope you benefit from this story.
By the way, if you're in the market for a new Tamarit Monaco seat in Matt Black, Let me know. I'll give you a great price on it.
I ordered a bellypan from Tamarit while back and it arrived with the screen held on by what looked like used bubble gum. It wasn't long after that it fell apart and I put it back together with a real adhesive. I let that go which was my first mistake.
My second mistake was ordering from them again. This time a very pricy seat. They knew what year my Thruxton was, but sent the wrong color anyway. Then told me they would have provided the right color (that they don't offer) upon request. On top of that, it didn't fit without bending metal. For the price they charge, that seat should be perfect. I bent the metal bracket (as advised by Tamarit) to make it fit and they offered to repaint the plastics. I tried to get a local shop to do it, but paint matching was going to be an issue.
Here's where it really gets aggravating. I choose to return the seat for a refund. Try sending anything to Spain and note the cost. It's outrageous. Anyway, I'm told by Tamarit that it's not a problem and I would get my refund.
The seat gets stuck in customs, roughly 3 hours from them for a few weeks. I did an investigation and was informed that customs was waiting on Tamarit for information before they would release it. I notified Tamarit immediately and their efforts were to send an email to customs. That's it.....the end of their effort. They can't use a phone? They then decide to ignore my emails and the seat (that I have no use for) is returning to me.
My hard earned money being pissed away in this manor is unacceptable. They don't care. I get it. They've made that very clear. THEY got paid, and that's all they care about.
I gave them every opportunity to make it right. No integrity.
I hope you benefit from this story.
By the way, if you're in the market for a new Tamarit Monaco seat in Matt Black, Let me know. I'll give you a great price on it.
